Last updated: 5th November 2025
This page explains (1) the terms on which we sell products via sthlmkb.com and (2) how we collect and use personal data.
We’ve put it on one page so it’s easier to find. If you have any questions, email us at hej@sthlmkb.com
1. About us
STHLM kb AB
Ploggatan 5, 116 34 Stockholm, Sweden
Org. no: 559416-4666
VAT no: SE559416466601
Email: hej@sthlmkb.com
2. What we do
We sell kits, PCBs and electronic components for building mechanical keyboards and related projects.
Products are intended for hobbyists and may require soldering or other DIY work.
3. Using the website
By using or ordering from sthlmkb.com, you accept these terms.
If you do not agree, please do not use the site.
4. Ordering and contract
Placing an order is an offer to buy. You’ll receive an order-confirmation email once we get it.
We may cancel an order if stock information was wrong, payment failed, or we cannot ship to your country.
We ship worldwide except to a few countries where service or restrictions prevent it. If we can’t ship to you, we’ll refund you.
5. Prices, taxes and payment
Prices are shown in the currency stated on the product page.
For EU/Swedish customers, VAT is included where shown. For some other countries we also collect taxes at point of sale.
Customers outside the EU may owe local customs or import taxes not collected by us.
Payments are handled securely by Stripe or PayPal — we don’t store your full card details.
If a price is clearly incorrect, we may cancel the order and refund you.
6. Shipping and Delivery
Orders ship mainly with PostNord.
Most shipments are tracked; smaller or low-value ones may be untracked to keep costs down.
Delivery times depend on your location and carrier.
Once we hand the parcel to the carrier, delivery is outside our control.
Untracked orders can’t receive in-transit updates.
7. Returns, refunds and right of withdrawal
We follow a standard, consumer-friendly approach.
Full details and instructions are on: https://sthlmkb.com/refund_returns/
Generally, consumers have a 14-day right of withdrawal under EU/Swedish law, but exceptions apply (for example, used or soldered items).
Our returns page explains the details.
8. Intellectual Property
All content on sthlmkb.com (text, images, product descriptions, logos) belongs to STHLM kb AB
or is used with permission. You may not copy or redistribute it without our consent.
9. Liability
Our products are DIY and electronics-related. You are responsible for safe and correct use.
To the extent allowed by Swedish law, we’re not liable for indirect or consequential losses.
Nothing here limits rights that consumers have under mandatory Swedish/EU law.
10. Privacy Policy
10.1 Data controller
STHLM kb AB
Ploggatan 5, 116 34 Stockholm, Sweden
Org. no 559416-4666
Email: hej@sthlmkb.com
10.2 What personal data we collect
We collect only what’s needed to run the shop and deliver orders:
• Name
• Billing and shipping address
• Email address
• Phone number (if provided)
• Order details (what you bought, when, price)
• Payment information handled by Stripe / PayPal
• Technical data such as IP address, browser type, and cookies
10.3 Purpose and legal basis
We use this data to:
• Process and deliver orders (contract)
• Communicate about orders, deliveries, or returns (contract/legitimate interest)
• Meet accounting and tax obligations (legal obligation)
• Keep the site secure and analyse usage via WordPress Jetpack (legitimate interest)
10.4 Payment providers
Payments go through Stripe or PayPal.
They handle card details and may store data outside the EU/EEA.
We never see or store your full card number.
10.5 Shipping providers
We share necessary details (name, address, sometimes phone/email) with carriers such as PostNord solely to deliver your parcel.
10.6 Analytics and website tools
We use WordPress / Jetpack for basic site statistics and may use Google Merchant Center in connection with product feeds.
10.7 Marketing emails and newsletters
If you choose to subscribe to our email updates (for example through a sign-up form or at checkout), we will use your name and email address to send you occasional product news, updates, and offers.
We use Omnisend as our email-marketing service provider.
Your email address is stored and processed by Omnisend only so that we can send you these messages.
You can unsubscribe at any time by clicking the link in the footer of our emails or by contacting us at hej@sthlmkb.com.
We will not send marketing emails unless you have actively opted in.
Omnisend’s privacy policy is available at: https://www.omnisend.com/privacy/.
10.8 Cookies
Cookies help the site work (e.g., cart function) and, with your consent, measure traffic.
You can manage cookies through your browser. Some features may not work if cookies are disabled.
10.9 Data transfers outside the EU/EEA
Because we use providers like Stripe or PayPal, data may be transferred outside the EU/EEA.
These companies are responsible for applying proper safeguards such as Standard Contractual Clauses.
10.10 Data retention
Order and billing data are kept as long as required by Swedish accounting/tax law.
Other data are kept only as long as needed to handle your enquiry or operate the service.
10.11 Your rights
You have the right to:
• Access your data
• Correct inaccurate data
• Request deletion (in some cases)
• Object to or restrict certain processing
• Withdraw consent (where applicable)
• Complain to the Swedish authority Integritetsskyddsmyndigheten (IMY)
To exercise your rights, email hej@sthlmkb.com.
10.12 Security
We use reasonable technical and organisational measures to protect data,
but no online system is entirely secure—please take care when sharing information.
10.13 Changes
We may update this page from time to time if we add new features or the law changes.
The latest version will always be published here.